> ## Documentation Index
> Fetch the complete documentation index at: https://help.edgeanalyzer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Payments

> Understanding your Edge Analyzer billing cycle and payments

## Billing Cycle

### Monthly Billing

* Charged on the same date each month (based on your original subscription date)
* For example, if you subscribed on January 15, you are billed on the 15th of each month

### Yearly Billing

* Charged once per year on your subscription anniversary date
* Saves 20% compared to monthly billing

| Plan  | Monthly Total | Yearly Price | You Save |
| ----- | ------------- | ------------ | -------- |
| Basic | \$588/year    | \$470/year   | \$118    |
| Pro   | \$1,188/year  | \$950/year   | \$238    |

## Invoices

Paddle automatically sends invoices to your email after each payment. You can also view invoices in the Paddle customer portal via **Settings** → **Subscription** → **Manage Subscription**.

Each invoice includes:

* Plan name
* Billing period
* Amount charged
* Payment method used

<Tip>
  Download invoices for your records or expense reporting.
</Tip>

## Payment Methods

Edge Analyzer accepts payments through Paddle, which supports:

* Visa, Mastercard, American Express, and other major cards
* PayPal
* Apple Pay and Google Pay (availability varies by region)

### Updating Payment Method

1. Go to **Settings** → **Subscription**
2. Click **Manage Subscription** to open the Paddle customer portal
3. Update your payment method there

## Failed Payments

If a payment fails:

<Steps>
  <Step title="Past Due Status">
    Your subscription enters a **past due** state.
  </Step>

  <Step title="Automatic Retry">
    Paddle retries the charge automatically over the following days.
  </Step>

  <Step title="Email Notification">
    You receive an email notification about the failed payment.
  </Step>

  <Step title="Resolution Required">
    If not resolved, your subscription may be suspended.
  </Step>
</Steps>

### Fixing Failed Payments

1. Go to **Settings** → **Subscription**
2. Click **Manage Subscription** to open the Paddle customer portal
3. Update your payment method
4. The pending charge will be retried automatically

<Warning>
  Keep your payment method up to date to avoid service interruption.
</Warning>

## Refund Policy

* Subscriptions are billed in advance for each billing period
* Cancellation takes effect at the end of the current billing period
* No prorated refunds are provided for partial billing periods
* If you cancel on day 5 of a monthly cycle, you retain access for the remaining days

<Note>
  If you believe you were charged in error, contact support at [support@edgeanalyzer.com](mailto:support@edgeanalyzer.com) and we will investigate.
</Note>