> ## Documentation Index
> Fetch the complete documentation index at: https://help.edgeanalyzer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancellation & Account Deletion

> How to cancel your subscription or delete your account

## How to Cancel

<Steps>
  <Step title="Go to Settings">
    Navigate to **Settings** → **Subscription**.
  </Step>

  <Step title="Click Cancel">
    Click **Cancel Subscription**.
  </Step>

  <Step title="Confirm">
    Confirm the cancellation.
  </Step>

  <Step title="Continue Access">
    Your subscription remains active until the end of the current billing period.
  </Step>
</Steps>

## After Cancellation

| What Happens        | Details                                                 |
| ------------------- | ------------------------------------------------------- |
| Access continues    | You keep full access until the billing period ends      |
| Data is preserved   | All your data remains intact                            |
| Account state       | After period ends, account transitions to limited state |
| Resubscribe anytime | Your data is waiting when you come back                 |

<Info>
  Your data is **never deleted** when you cancel. Accounts, trades, journals, purchases, payouts, and settings are all preserved.
</Info>

## Reactivating Your Subscription

To reactivate after cancellation:

<Steps>
  <Step title="Go to Subscription Settings">
    Navigate to **Settings** → **Subscription**.
  </Step>

  <Step title="Choose Your Plan">
    Select Basic or Pro and your billing frequency.
  </Step>

  <Step title="Complete Payment">
    Enter payment details and confirm.
  </Step>

  <Step title="Full Access Restored">
    Your account is fully restored with all historical data intact.
  </Step>
</Steps>

## Account Deletion

<Warning>
  Account deletion is **permanent and irreversible**. All your data will be removed.
</Warning>

If you want to permanently delete your Edge Analyzer account and all associated data:

<Steps>
  <Step title="Contact Support">
    Email **[support@edgeanalyzer.com](mailto:support@edgeanalyzer.com)** requesting account deletion.
  </Step>

  <Step title="Identity Verification">
    Our team verifies your identity.
  </Step>

  <Step title="Processing">
    Your request is processed.
  </Step>

  <Step title="Data Removal">
    All your data is permanently removed.
  </Step>
</Steps>

### What Gets Deleted

When you delete your account, the following is permanently removed:

* All trading accounts
* Trade history
* Journal entries
* Playbook setups
* Purchases and payouts
* Broker connections
* Settings and preferences
* AI insights
* Goals and alerts

### GDPR Compliance

Account deletion complies with GDPR right to erasure requirements. Your data is removed within the timeframe specified in our [Privacy Policy](/legal/privacy-policy).

## FAQ

<AccordionGroup>
  <Accordion title="Can I pause my subscription instead of cancelling?">
    Currently, we don't offer a pause feature. You can cancel and resubscribe later without losing data.
  </Accordion>

  <Accordion title="Will I lose my data if I cancel?">
    No. Cancelling preserves all your data. Only explicit account deletion removes your data.
  </Accordion>

  <Accordion title="Can I get a refund if I cancel early?">
    Cancellation takes effect at the end of your billing period. No prorated refunds are provided.
  </Accordion>

  <Accordion title="What happens to my mentor's access if I cancel?">
    Your mentor loses access when your subscription ends. If you resubscribe, you'll need to re-invite them.
  </Accordion>

  <Accordion title="How long does account deletion take?">
    Account deletion is typically completed within 30 days of your verified request.
  </Accordion>
</AccordionGroup>