Skip to main content

​
Billing Cycle

​
Monthly Billing

  • Charged on the same date each month (based on your original subscription date)
  • For example, if you subscribed on January 15, you are billed on the 15th of each month

​
Yearly Billing

  • Charged once per year on your subscription anniversary date
  • Saves 20% compared to monthly billing
PlanMonthly TotalYearly PriceYou Save
Basic$588/year$470/year$118
Pro$1,188/year$950/year$238

​
Invoices

You can view and download invoices from Settings → Subscription → Billing History. Each invoice includes:
  • Plan name
  • Billing period
  • Amount charged
  • Payment method used
Download invoices for your records or expense reporting.

​
Payment Methods

Edge Analyzer accepts all major credit and debit cards through Stripe:
  • Visa
  • Mastercard
  • American Express
  • Discover

​
Updating Payment Method

  1. Go to Settings → Subscription
  2. Click Update Payment Method
  3. Enter your new card details
  4. Save changes

​
Failed Payments

If a payment fails:
1

Past Due Status

Your subscription enters a past due state.
2

Automatic Retry

Stripe retries the charge automatically over the following days.
3

Email Notification

You receive an email notification about the failed payment.
4

Resolution Required

If not resolved, your subscription may be suspended.

​
Fixing Failed Payments

  1. Go to Settings → Subscription
  2. Click Update Payment Method
  3. Enter valid card details
  4. The pending charge will be processed
Keep your payment method up to date to avoid service interruption.

​
Refund Policy

  • Subscriptions are billed in advance for each billing period
  • Cancellation takes effect at the end of the current billing period
  • No prorated refunds are provided for partial billing periods
  • If you cancel on day 5 of a monthly cycle, you retain access for the remaining days
If you believe you were charged in error, contact support at [email protected] and we will investigate.