How to Cancel
After Cancellation
| What Happens | Details |
|---|---|
| Access continues | You keep full access until the billing period ends |
| Data is preserved | All your data remains intact |
| Account state | After period ends, account transitions to limited state |
| Resubscribe anytime | Your data is waiting when you come back |
Your data is never deleted when you cancel. Accounts, trades, journals, purchases, payouts, and settings are all preserved.
Reactivating Your Subscription
To reactivate after cancellation:Account Deletion
If you want to permanently delete your Edge Analyzer account and all associated data:Contact Support
Email [email protected] requesting account deletion.
What Gets Deleted
When you delete your account, the following is permanently removed:- All trading accounts
- Trade history
- Journal entries
- Playbook setups
- Purchases and payouts
- Broker connections
- Settings and preferences
- AI insights
- Goals and alerts
GDPR Compliance
Account deletion complies with GDPR right to erasure requirements. Your data is removed within the timeframe specified in our Privacy Policy.FAQ
Can I pause my subscription instead of cancelling?
Can I pause my subscription instead of cancelling?
Currently, we don’t offer a pause feature. You can cancel and resubscribe later without losing data.
Will I lose my data if I cancel?
Will I lose my data if I cancel?
No. Cancelling preserves all your data. Only explicit account deletion removes your data.
Can I get a refund if I cancel early?
Can I get a refund if I cancel early?
Cancellation takes effect at the end of your billing period. No prorated refunds are provided.
What happens to my mentor's access if I cancel?
What happens to my mentor's access if I cancel?
Your mentor loses access when your subscription ends. If you resubscribe, you’ll need to re-invite them.
How long does account deletion take?
How long does account deletion take?
Account deletion is typically completed within 30 days of your verified request.